Event Terms & Conditions
Terms and Conditions for Attending Our Events
1. Refund Policy
- We do not issue refunds for our events. However, if you notify us by 9am the day before the event that you cannot attend, we are happy to issue a free-of-charge (FOC) ticket to a future event.
2. Ticket Presentation
- You do not need to bring a printed ticket to the event. We only require your name for check-in purposes.
3. Ticket Transfer
- If you need to transfer your ticket to another event, please inform us by 9am the day before the original event. We will be glad to facilitate the transfer.
4. Ticket Name
- It is acceptable if the name on your ticket or registration does not match the person attending. We will collect the attendee’s details upon arrival.
5. Children at Events
- Children are not permitted at all of our events. Events where children are welcome will be advertised on our Facebook page.
Babe in Arms: We are pleased to welcome 'babe in arms' at our events. Whether you bottle-feed or breast-feed, you are welcome to attend with your baby.
6. Special Dietary Requirements
- We accommodate special dietary requirements. Please inform us of any dietary needs at least 72 hours prior to the event to ensure we can make the necessary arrangements.
7. Photography and Media
- Please be aware that we may take photographs or videos during our events for marketing and promotional purposes. By attending, you consent to the use of these images or recordings in our marketing materials, including social media and promotional content.
8. Intellectual Property
- All content, including but not limited to event materials, presentations, and any proprietary formats or concepts, is the sole property of our organization. Unauthorised use, reproduction, or distribution of such content is prohibited.
FAQs
Q: What if I need to cancel my attendance?
- A: Notify us by 9am the day before the event to receive a free ticket to a future event. We do not offer refunds.
Q: Do I need to print my ticket?**
- A: No, a printed ticket is not required. Simply provide your name upon arrival.
Q: Can I transfer my ticket to someone else?**
- A: Ticket transfers to other events are possible if you notify us by 9am the day before the event you originally registered for.
Q: What if the name on my ticket doesn’t match the attendee?**
- A: This is not a problem. We will collect the attendee’s details at the event.
Q: Are children allowed at all events?**
- A: Children are not allowed at all events. Check our Facebook page for events where children are welcome. 'Babe in arms' are always welcome.
Q: How do I handle dietary restrictions?**
- A: Please notify us of any dietary requirements at least 72 hours in advance.
Q: Will photos or videos be taken at the event?**
- A: Yes, we may take photos or videos during the event for marketing purposes. By attending, you consent to the use of these images or recordings in our promotional materials.
Q: Can I use content from you event
- A: No, all content related to our events, including formats and materials, is the exclusive property of our organization. Unauthorized use or distribution is prohibited.
By attending our events, you agree to these terms and conditions. Thank you for your understanding and cooperation.
Variation of these Terms and Conditions
We may vary these Terms and Conditions from time to time upon written notice to you (including by updating these Terms and Conditions on our website).
General
You may not transfer or assign your rights under this agreement.
We may assign or transfer our rights and obligations under this agreement.
These terms together with our Privacy Policy and Website Terms of Use constitute the entire agreement between us.
You acknowledge that by entering into these terms you do not rely on any statement, representation, assurance or warranty not expressly set out in these terms.
If you have placed an order on behalf of your business, you confirm that you have the authority to bind the business on whose behalf you are placing the order.
These terms and conditions shall be governed by and construed in accordance with English law. Any disputes shall be subject to the exclusive jurisdiction of the English courts, to which both parties submit.